Information on refugees from Ukraine.

Arrival at the Airport or by Road

The Ministry of Immigration and Asylum of Greece issued instructions for the displaced from Ukraine, namely:

1. Holders of a Ukrainian biometric passport may enter through all entry points (land and air) with a maximum stay of 90 days.

2. Holders of a Ukrainian passport without biometric features (old type) may enter from all entry points; a transit visa is required with a maximum stay of 90 days.

Attention: for the above cases, the National Police will stamp your passport with the date of entry

3. Ukrainian citizens who do not have travel documents may enter only from the Passport Control Department in Promahon (tel. 0030-23230 41079) where you will be issued a document by the staff of the Ukrainian Embassy in Greece. This procedure allows you to stay for a maximum of 90 days.

4. In case your children do not have travel documents, National Police officials will note under the entry stamp on your own passport the number of minor children you are accompanying.

Attention: in this case, you will have to show a certificate of marital status or a birth certificate of your children. If you do not have either of these documents, you must complete and submit a solemn declaration stating the number of children, their first name, surname, gender and date of birth.

Provision of Temporary Protection

Within the 90-day period, you will be granted a one (1)-year temporary protection by the Asylum Service of the Ministry of Migration and Asylum; this gives you the right of access to the labor market and to medical care, in accordance with Directive 2001/55 of the Council of the European Union. Regarding the procedure for granting temporary protection, please contact by phone 0030-2131629600 or via email:

Material Provisions and Accommodation

There is the possibility of short-term accommodation in the open structure of Sintiki for those who wish, until the process of issuing travel documents, where required, is completed.

Those who wish to be accommodated for a longer period of time may submit a request to:

The Ministry of Migration and Asylum will provide you with accommodation immediately, in accommodation structures already available.

Unaccompanied Minors

In the case of unaccompanied minors, the National Mechanism for the Identification and Protection of Unaccompanied Minors of the Ministry of Immigration and Asylum is activated for the transfer of the children to special emergency accommodation facilities; thereafter, the relevant identification (if necessary) and guardianship procedure is followed.

Contact Information:


(24 hour line): 0030 2132128888

0030 2132128380

0030 2132128381

0030 2132128382


All procedures are performed with the help of a certified interpreter.

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